We provide access for your employees to contact our help desk 24/7. This allows each of your users to get technical help when they need it. 90% of the questions we receive are responded to in 30 minutes or less and 85% of the questions are answered and resolved the same day!
PROACTIVE PATCHING & MONITORING
Our advanced monitoring system proactively manages your network while you’re snuggled up in bed dreaming or lying on the sandy beaches of Hawaii. If an issue is detected, our engineering team is alerted and will remediate the issue reducing downtime and increasing productivity.
We have a dedicated account team ready to serve you. We establish recurring meetings to maintain a clear line of communication and expectations, along with periodic business reviews to ensure we are providing the biggest value to your organization. Since we know change is the only thing constant, recurring meetings is a very important component to customer happiness.
BUDGET PLANNING & TECHNOLOGY MANAGEMENT
Along with your dedicated technical account manager, we include a business technical leader. Consider this your CIO. We will align technology solutions with your business needs and strategies.
A !hatchtag is a !shouttag that we created on behalf of someone or something in efforts to demonstrate the usefulness of our fun app. All information contained with a !hatchtag was gathered from the public domain.
Essentially we sit on these pre-fabbed !shouttags until the owner would like to assume ownerhsip, at which time the !hatchtag is "hatched" and is now a full fledged !shouttag, being controlled by the rightful owner.
If you would like to assume ownership of this !hatchtag, please send an email to firstname.lastname@example.org and we will work with you to take control of this !hatchtag.
We'll contact you!
Social Media Accounts
Receive email and text alerts directly to your mobile device by tracking !HELIXSTORM. You'll be the first to know when something awesome happens, like...
Sweet, you want another !SHOUTTAG, problem is you are already at max capacity ().
If you would like another !SHOUTTAG please email us (email@example.com) with a quick explanation of why you would like another !SHOUTTAG.
Awesome, you want to create a !SHOUTTAG. Lets get started.
We moderate all !SHOUTTAG requests to ensure no cyber-squatting or conflicts of interest (i.e. someone trying to register !PEPSI).
Enter the !SHOUTTAG you would like, along with a short, descriptive reason. Do not enter the contents of your !SHOUTTAG here, you will be able to edit your !SHOUTTAG upon approval.
We try to approve requests ASAP, but it may take up to an hour, please be patient. You will receive an email notifying you of your request status along with further instructions. If you do not receive an email within the hour be sure to check your spam folder.